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contact us policy

At Rapsap Essential Retail Pvt Ltd, we value our customers and are always here to assist you. If you have any questions, concerns, feedback, or require support regarding your orders, payments, or services, please feel free to reach out to us using the contact details below.

Contact Information

Company Name: Rapsap Essential Retail Pvt Ltd
Registered Office Address: No S/11, The Walk, Hiranandani Estate Rd, Thane, Maharashtra 400607
Customer Support Email: care@rapsap.com
Customer Support Phone Number: +91 77382 31532
Business Hours: Monday to Friday, 9:00 AM – 9:00 PM

Response Time

We aim to respond to all queries within 24–48 business hours.

Escalation

If your query is not resolved satisfactorily, you may escalate the issue by writing to our management team at siddhesh@rapsap.com

Feedback

We welcome feedback and suggestions to improve our services. You may email us anytime at care@rapsap.com.